Soft82.com » Windows » Business » Applications » Easy-CSS 1.01

View screenshots

Easy-CSS Description

For Easy Customer Service and Support. Outlook like Calendar is used.

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems. (Step 2) Setup your Help Desk Knowledge Base. Information is power. Dont let this power stay only into your head. Multiply it by sharing it with others. How? Write down all of your technical knowledge. (Step 3) Start Receiving Customer Requests. Start up your engine! Receive calls from your customers. Check immediately the status of your customer. Is he in a contract? (Step 4) Put Customer Requests and Technicians on Scheduler. See your schedule in a time table. See all of your appointments (strictly technical or of any other nature). Examine the schedule totally or separately for any of your technicians. (Step 5) Complete the Customer Requests. Now that everything is put on schedule, all that has to be done is to give each of your technicians his daily schedule. By the end of the day, set all of the completed requests as completed to your books.

Easy-CSS Download Button For Your Site

If you want to place a Download Button for Easy-CSS on your website just insert the following code:

If you want a Link to this page you can use one of the logos bellow:

Easy-CSS User Reviews

New Applications Software

Analyse-it! Standard Edition May 25, 2012 Transform Microsoft Excel into a comprehensive, easy-to-use statistical analysis package				MTools Ultimate May 24, 2012 The Excel Addin for Controlling and Reporting
Paperless May 22, 2012 Sustainable. Responsible. Powerful. A paper free life - all from your PC				Send Messages Personally May 22, 2012 Sends messages to the multiple recipients
gExploreFTP May 22, 2012 gExploreFTP provides access to Google Docs through any FTP client				ZUD (CMMS) May 21, 2012 Computerized Maintenance Management System (CMMS) database, single user version
Flip PDF May 21, 2012 Create online flip Books, digital edition, magazine from PDF				Alpaca Manager May 21, 2012 A software package to help you manage your Alpaca herd
Hermetic Word Frequency Counter Advanced May 18, 2012 Counts word frequencies in a file or on the clipboard				Nitro PDF Professional May 18, 2012 Create, edit and convert PDF files
Active Phone Server May 17, 2012 Speaking answering machine, Caller ID, Email Checker, Autodialer and more!				Portfolio Analyst May 17, 2012 Offers a powerful and flexible portfolio analytics
Novel Score May 17, 2012 Calculates the Type Token Ratio (Expressive Vocabulary) in any text				Zotero May 17, 2012 Grab your research with a single click
PosterPrint May 17, 2012 Print multipage posters and banners				KRO4BILL May 16, 2012 Invoice creator for many companies
Bluebeam Revu Standard Edition May 16, 2012 An intuitive PDF solution, designed for users who want to improve the way they work				Personal Cards May 15, 2012 With Personal eCards, it is easy to show those you care about that they are always in your thougts
TransTools May 15, 2012 A free collection of tools specially designed to help translators				SEVENPAR (English) May 15, 2012 Spatial Helmert transformation with seven transformation parameters

Last 7 Days Most Downloaded Applications Products

Microsoft OneNote 234 downloads Microsoft Office OneNote 2003 gives you an easier way to take, organize, and find your notes and...				Easy Flyer Creator 151 downloads Design Flyers, Brochures, Leaflets just in 5 minutes, Free Templates available
Microsoft Office Professional 141 downloads Power your business with Microsoft Office Professional 2010				Adobe Acrobat Professional 130 downloads Protect documents and accelerate information exchange with PDF
PDFCreator 116 downloads PDFCreator is a free tool to create PDF files from nearly any Windows application				Mobile Phone Tools 90 downloads Official Mobile Phone Tools Home page
Splitcam 86 downloads SplitCam is a virtual video clone and split video capture driver				MicroAdobe PDF Reader 80 downloads MicroAdobe PDF Reader is a professional reader for PDF documents
WordPerfect Office X3 67 downloads Corel WordPerfect Office X3 - Standard Edition is your one-stop office suite. Ideal for large...				Microsoft Office 2007 Help Tab 51 downloads An add-in for Word, Excel and PowerPoint 2007 that adds an additional "Help" tab

All Time Most Downloaded Applications Products

Microsoft OneNote 125,680 downloads Microsoft Office OneNote 2003 gives you an easier way to take, organize, and find your notes and...				Easy Flyer Creator 85,818 downloads Design Flyers, Brochures, Leaflets just in 5 minutes, Free Templates available
Microsoft Office Professional 29,198 downloads Power your business with Microsoft Office Professional 2010				Adobe Acrobat Professional 13,319 downloads Protect documents and accelerate information exchange with PDF
PDFCreator 95,442 downloads PDFCreator is a free tool to create PDF files from nearly any Windows application				Mobile Phone Tools 57,256 downloads Official Mobile Phone Tools Home page
Splitcam 31,098 downloads SplitCam is a virtual video clone and split video capture driver				MicroAdobe PDF Reader 11,767 downloads MicroAdobe PDF Reader is a professional reader for PDF documents
WordPerfect Office X3 62,518 downloads Corel WordPerfect Office X3 - Standard Edition is your one-stop office suite. Ideal for large...				Microsoft Office 2007 Help Tab 12,771 downloads An add-in for Word, Excel and PowerPoint 2007 that adds an additional "Help" tab