Soft82.com » Windows » Internet » Miscellaneous » 123 Live Help 5.4

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123 Live Help Description

123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep

Live chat/ Real-time Text Chat
123 Live Help java server enables instant chat between customer and live supporter.

Web-based Client- flash chat client
123 Live Help flash client loads fast, and the advantage of 123 Live Help is that its chat clients are created by the cut-edge technology of flash and the communication can be completely web-based! so the end users don't need to download any plug-in application to chat directly with staff.

One to One Chat
(potential) Customers may chat directly with live supporter on one-to-one base.

Visitors Waiting in Queue
Visitors may be queued until a live supporter is available for chatting. And their names will be highlighted by different colors according to how long they've waited.

Chat Transfer
A chat session may be transferred from one supporter to another, so mutliple online supporters can collaborate to help one customer.

Canned Answers
Frequently used responses can be predefined for quick use, so live supporters can help clients more efficiently and eliminate typing repetitive answers.

Auto-detect Customer Language
and display interface language.

Member or Guest
Visitors can choose to directly chat as guest, or register to keep his identity.

Multiple Chat Requests
One staff chatting with multiple people at once is supported.
Also, multiple staff members are supported.

Push URL
Push web pages to the visitor.

Custom UI
Customizable client interface, and a neat GUI as default skin.

Chat Log will be Sent to Email
The transcripts will be sent to customer's email when the conversation is done.

Ask a Question Instantly
Customer may fill in a question in the login panel to enter room with a question being prompted.

Integrate External Database
123 Live Help can be easily integrated with your existing portal or forum, like phpBB, PostNuke, php-Nuke, vBulletin, etc.

Video Module
Staff and customers talk face to face.

123 Live Help Version History

123 Live Help Download Button For Your Site

If you want to place a Download Button for 123 Live Help on your website just insert the following code:

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123 Live Help User Reviews

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