Soft82.com » Windows » Networking » Remote Access » Freeware HelpDesk CentreDesk 5.303

Freeware HelpDesk CentreDesk Description

Freeware, (3 Users) multi-user help desk application, that is simple to use

CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:

That the issue has been logged, and the details
Quotations (approved or rejected)
Log completion

Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory

To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents issues from falling between the cracks.

Freeware HelpDesk CentreDesk Download Button For Your Site

If you want to place a Download Button for Freeware HelpDesk CentreDesk on your website just insert the following code:

If you want a Link to this page you can use one of the logos bellow:

Freeware HelpDesk CentreDesk User Reviews

New Remote Access Software

Supremo Remote Desktop May 18, 2012 Free remote desktop software to connect remotely to any Windows PC/Server				EMCO WakeOnLan Professional May 9, 2012 Visual Wake on LAN (WOL) tool for centralized, scheduled wake-up of network PCs
ADUC ScanAdmin May 9, 2012 The easiest way to Access Remote Services and Processes				Ericom AccessNow May 8, 2012 Ericom pure HTML5 RDP client runs in Web browser-no installation on the client
SmartCode VNC Manager Enterprise May 4, 2012 SmartCode VNC Manager is an easy to use remote administration tool				EMCO WakeOnLan May 4, 2012 Free visual Wake on LAN (WOL) utility for centralized wake-up of remote PCs
EMCO Remote Console May 3, 2012 Free Remote Command-Line Prompt for Windows				TntDrive May 3, 2012 TntDrive allows you to easily map Amazon S3 Drive as a Windows Drive
MobaXterm May 2, 2012 Free multitab Unix browser for Windows				Mobile Witch Remote Control April 27, 2012 MobileWitch Remote Control turns your phone into a remote control for your PC
EMCO Remote Shutdown Professional April 23, 2012 Allows an Adminisrator to Shutdown/Reboot/Power off one or many computers				PortableVPN April 21, 2012 Take your pre-defined VPN Connection with you
Remote Desktop Manager April 19, 2012 Manage Remote connection (RDP, FTP, VNC, ICA, HTTP... ) and virtual machine				NCP Secure Entry Client April 18, 2012 NCP Secure Entry Client for communication with any IPSec gateway
ADUC CollectAdmin April 17, 2012 Allows network administrators to properly manage, maintain, report and correct issues				SingleClick CONNECT April 11, 2012 A tool to manage your digital world
MCE Controller April 10, 2012 Enables the remote control of a Windows PC over the network				Xmanager April 4, 2012 Xmanager is a powerful and easy-to-use PC X server that runs on Windows platforms
TeamViewer QuickJoin April 2, 2012 Ideal for online presentations or meetings				TeamViewer Host April 2, 2012 Running as a system service and is used for 24/7 access to remote computers, including login/logout

Last 7 Days Most Downloaded Remote Access Products

VNC Free Edition (RealVNC) 955 downloads Remotely control a computer using a different machine and platform over the Internet				TeamViewer 260 downloads Remote Control and File Transfer over the Internet, even behind Firewalls
ShowMyPC 229 downloads ShowMyPC provides Remote Support and Meeting services to all users				visionapp Remote Desktop 51 downloads vRD 2010 supports RDP, ICA, VNC, SSH and Telnet to connect to remote computers
Remote Desktop Organizer 34 downloads Tabbed remote desktop client, allowing you to easily organize all of your remote desktop				Xmanager Enterprise 33 downloads Enables users to control remote server systems, to use remote applications, and to transfer files
Radmin Remote Control 32 downloads Radmin (Remote Administrator) is a remote control program				Ammyy Admin 21 downloads Remote Control Software for Remote Desktop Sharing
TeamViewer Host 19 downloads Running as a system service and is used for 24/7 access to remote computers, including login/logout				BySoft Internet Remote Control 17 downloads Enables remote monitoring and control of Internet connection

All Time Most Downloaded Remote Access Products

VNC Free Edition (RealVNC) 487,369 downloads Remotely control a computer using a different machine and platform over the Internet				TeamViewer 438,485 downloads Remote Control and File Transfer over the Internet, even behind Firewalls
ShowMyPC 37,198 downloads ShowMyPC provides Remote Support and Meeting services to all users				visionapp Remote Desktop 22,433 downloads vRD 2010 supports RDP, ICA, VNC, SSH and Telnet to connect to remote computers
Remote Desktop Organizer 1,750 downloads Tabbed remote desktop client, allowing you to easily organize all of your remote desktop				Xmanager Enterprise 7,084 downloads Enables users to control remote server systems, to use remote applications, and to transfer files
Radmin Remote Control 24,377 downloads Radmin (Remote Administrator) is a remote control program				Ammyy Admin 849 downloads Remote Control Software for Remote Desktop Sharing
TeamViewer Host 3,396 downloads Running as a system service and is used for 24/7 access to remote computers, including login/logout				BySoft Internet Remote Control 124 downloads Enables remote monitoring and control of Internet connection