Free Download Jet Service Desk 1.63
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Soft82.com » Windows » Business » Business Finance » Jet Service Desk 1.63

5 Stars Award
Developer
Product Homepage
Date Added December 14, 2009, 10:26 GMT
License Free to try (Shareware); $99.00 to buy
Last Week / All Time Downloads 1 / 207
Size
3.7MB
OS Support Windows All

Jet Service Desk Description

Jet Service Desk is a high-speed HelpDesk/Service Desk which includes: Incident, Problem, Change

It's a high-speed HelpDesk/Service Desk system what include next workflows:

- Request Management
- Incident Management
- Problem Management
- Change Management
- Service Asset and Configuration Management
- Service-Level Management
- Knowledge Management

Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and doesn't need to install additional platforms and libraries.

Additional modules and features:

- Events notifying system
- Reporting system based on Fast Report 4
- Administrator module
- Jet Service Desk Mail Gate

Events notifying system
Main module includes integrated notifying system which informs the users about the following events:

- new request registration without responsible
- new request registration for current user
- adding comments and files to the request of current user by clients
- approach of start/reaction time of the request
- request due date expiration

Notifying is performed through the display of messages in Tray-menu. By left mouse button click on message the system opens a current request.

Reporting system
The reporting system is based on Fast Report 4 report builder. Jet Service Desk application transfer the report executing parameters to Fast Report. Fast Report executes the SQL-query included to the report, with parameters from application, and prepares the report. Consequently, the users of system may easily execute, create and modify the report forms.

Jet Service Desk Related Tags

System knowledge management download report trial Shareware ci

Jet Service Desk Limitations

45 days trial

Jet Service Desk Version History

Product Date Added
Jet Service Desk 1.63 December 14, 2009 - Latest Version
Jet Service Desk 1.61 November 23, 2009

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