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ProLine Description

All-In-One Business Operations and Intelligence Software

ProLine AIO integrates software for Sales Quotation, Order Tracking, Customer Service, Renewals, Scheduling, Servicing, Billing, Marketing, Stock and Accounting. Tightly woven with
E-Filling, Automation, Security and Workflow, ProLine is designed to be user-friendly and reduce costs for smaller businesses and bigger companies alike.

ProLine for Retail Services

* Applicable for businesses such as handphone repairs, computer repairs, cars workshops, etc.
* Issue Service Forms when customer bring in their equipment to be serviced or repaired
* Handle customer enquiries on status of repairs / services by reviewing Service Forms
* Analyze average duration for each job and billing linked to each job
* Keep track of pending jobs exceeding duration
* Issue Cash Sales for walk-ins and Invoices for customers with credit terms

ProLine for Membership / Subscription

* Print membership cards with photos and barcodes
* Record member referrals when introducing new members
* Maintain separate price lists for members and non-member customers
* Keep track of service limits for each subscription and its frequencies
* Use barcode to scan membership cards
* Generate renewal letters before membership expires

ProLine for Scheduling

* Pre-arrange all work plans for each sales orders automatically and manually
* Allow Auto-Scheduler to avoid holidays and find dates based on customer preferences
* Identify peak periods easily by looking at statistical reports
* Find available time slots and servicing teams to schedule for last-minute jobs
* Keep track of due jobs, missed jobs and re-schedule jobs to other service teams
* Generate work plan letters with one click

ProLine for Inventory / Stock

* Keep track of stocks from multiple locations
* Print Barcodes and identify items easily by attaching photos
* Generate proper documentation for each stock transactions such as Goods Received, Delivery Order, Rental and more
* Operation friendly tracking such as monitoring usages and rentals for chemical, material, equipment, etc.
* Ensure proper stock level by monitoring low level stocks and issue Purchase Orders

ProLine for Accounting

* Minimum data entry as all information is flowed from operations
* One Click Billing made possible using templates and linked Service Forms
* Keep track of office expenses and staff claims using Expense Notes
* Keep track of invoices received using Supplier Invoices directly or auto-generated from Purchase Orders
* Generate account statements for customers, suppliers, sales staff and more
* View real-time account balances and drill-down to ledger details
* Generate individual or consolidated reports such as Balance Sheet and Income Statements with little work

ProLine for Sales

* Enter all kinds of contacts, from friends to prospects to suppliers and sales person and more
* Update all activities such as phone calls, appointments, complaints to each contact file
* Easily write letters and emails from templates to any contacts
* Attach any photos, documents and files to each contact
* Review all information from historical notes to bills and purchases made for each contacts
* Maintenance of customer account codes are minimized as the contacts are also linked to accounts directly
* Create quotations and sales orders quickly with manual price lists or auto-pricing from past records
* Generate renewal notices for expiring contracts and create renewed sales order within clicks
* Send broadcast emails or print mailing labels to all contacts in your database for marketing
* Keep track of telemarketing activities and productivity by staff
* Enter each sales inquiry as a to-do note and assign to respective sales person

ProLine for Onsite Servicing / Jobs Management

* Print stocks required and job assignments for each servicing team daily
* Issue Service Forms and link to schedules to complete the cycle and prepare for billing
* Identify various jobs on its Service Targets, Nature of Service, Day / Night Job, staffs involved
* Generate productivity reports and time sheets by servicing teams

ProLine for Manufacturing

* Define templates for Bill-of-Materials (BOM)
* Create Production Orders and complete it with Production Notes containing stock movements for raw materials, finish goods and wastages
* Print batch reports and monitor stock movements by batch numbers
* Print barcodes and keep track individual items by serial numbers
* Keep track of product returning for warranty

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ProLine User Reviews

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