A one-time purchase that lets your support staff remote assist a PC anywhere on the internet, from
RemoteZilla is a one-time purchase that lets your support staff remote assist a PC anywhere on the internet, from another PC anywhere on the internet through firewalls in less than 5 seconds with no configuration. Work smarter, provide full remote support help desk services, transfer files, chat, re-boot & auto-reconnect and control a remote system in real-time without pre-installing software on the remote computer even in "Safe Mode".
Get remote support - Step 1 The customer clicks a Link
on your own website or runs it from an email attachment, a link in a live help session, an on-line chat, hard drive, network share, floppy disk, CDROM, USB drive etc...
Get remote support - Step 2 The customer selects "Run"
The remote control connection is immediately established with your help desk representative allowing them to see the remote desktop in a resizable window and control the remote mouse and keyboard on the remote customer's system in real-time.
Connected! Remote support assistance in less than 5 seconds!
Simply run the remote support software for remote assistance
in less than 5 seconds . . .
It's simply that quick and easy!
RemoteZilla is mature, industry proven VNC compatible remote assistance software that is fully Vista and 2008 compatible. Multiple customers can connect to one technician or one technician can connect to multiple customers simultaneously. Customer connections can be passed to another technician or additional technicians can join the support session.
Click to Enlarge How the RemoteZilla remote support system works through Firewalls and NAT Routers
Remote Support using point-to-point and/or RemoteZilla Reverse Proxy Software
RemoteZilla has a huge arsenal of built-in and customizable remote support tools.
In addition to the 40 built-in remote system tools, there are 10 user customizable remote tool commands, a catch-all embedded remote tools folder allowing you to add an unlimited number of remote support tools by simply dropping them into a folder as well as an additional customizable link that can be used to launch your preferred remote support tools website, a remote operator pager, built-in chat, 2 way file transfers, 3 remote reboot methods and a feedback link that can be used to automatically launch a web page or email at the end of the remote assistance session.
Features
Designed for Microsoft Windows 95 / 98 / ME / NT / 2000 / XP / 2003 / Vista
RemoteZilla lets Remote Customer choose from Multiple Session Modes:
1. Full-Control Mode (remote control with file sharing)
2. Remote-Control Mode (remote control without File Sharing
3. View-Only Mode (no keyboard inputs, mouse control or file sharing)
4. Standard Direct Client Server Mode (P2P)
5. Relay Mode* (allows all of your technicians to share the same public address and same public port simultaneously without using repeater mode or ID codes)
6. Repeater Mode* (allows both the technician and the customer to connect to each other through firewalls they don't control such as hotels or off-site locations)
RemoteZilla 100% CLEAN Certification
RemoteZilla has been tested by Soft82.com team against viruses, spyware, adware, trojan, backdoors and was found to be 100% clean. Our editors will recheck this software periodically to assure that it remains clean.